This privacy policy describes how nordboxtv collects and processes your personal information when you use our services, purchase subscriptions, or request a free trial.

We are committed to protecting your data in accordance with applicable data protection laws and the European Union's General Data Protection Regulation (GDPR) [6].

To provide and optimize our IPTV service, we collect the following necessary information when you interact with our website or place an order:

• Contact information: Full name, email address, and WhatsApp number.
• Device information: Information about your primary streaming device (e.g. Smart TV, Fire Stick, Apple TV), as well as any app specifications required for account setup.
• Technical data: IP address for security validation on our servers to prevent account sharing and misuse.

We process your data exclusively for specific and legitimate purposes:

• To set up, provide, and maintain your IPTV channels and access.
• To provide fast and personalized customer support around the clock via email and WhatsApp.
• To protect our servers against misuse, including unauthorized account sharing and re-streaming [2].

The security of your personal information is our highest priority. We have implemented strong technical and organizational security measures, including SSL encryption and secure server databases, to protect your data from loss, misuse, or unauthorized access.

We never sell, rent, or share your personal information with third parties for marketing purposes.

In accordance with GDPR legislation, you have full control over your personal information [6]:

• You have the right to request access to the data we store about you.
• You have the right to have outdated or incorrect information corrected.
• You have the right to request the permanent deletion of all your data from our systems ("the right to be forgotten").

If you wish to exercise your rights, simply contact our support directly via WhatsApp or email.